Service for blasting systems through new AGTOS app

The new service app from blasting system supplier AGTOS is available for download free of charge from the Apple App Store and the Google Play Store. Finding an appointment with it is easy, as AGTOS always has a service technician on site. A session ID number is generated with just a few clicks. This is transmitted to the employee by phone. Afterwards, the AGTOS employee sees the situation on site and can support all activities on the machine in real time. During the session, photos and drawings can be exchanged as well as videos in real time. Simultaneous translation into many languages is also available upon request. Many customers use the AGTOS Service App to accompany them during maintenance work, repairs or machine relocations, for example.

Since travel times are eliminated, the AGTOS expert is available faster and more cost-effectively. It is also possible to use the service app for even minor questions. There are no travel costs and times. The use of the app is automatically documented. This means that the content of the session is also available at a later date. According to the manufacturer, this increases traceability and simplifies auditing.